Viewing learners’ certificates in an online learning platform is a straightforward process that allows instructors and administrators to track and verify learners’ achievements efficiently. By accessing the certificates section—often available through the admin menu or the learner’s activity page—you can review, download, or manage all issued certificates for completed courses or learning plans.

Reviewing these certificates is essential for benchmarking learner progress, ensuring compliance with course requirements, and providing official recognition of skills and accomplishments. Additionally, having access to certificates helps institutions maintain accurate records, support learners’ career advancement, and uphold the credibility of their certification programs.

Through this documentation, we will guide you on how you can view the learners’ certificates in your organization’s learning platform.

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Viewing the Learners’ Certificates

You can view learners' certificates on the online learning platform to check their achievements and confirm they’ve finished the required courses. This helps you track their progress, recognize their hard work, and make sure they’ve completed everything needed for the course.

Consult the table below to understand the learners’ certificates section.

To publish a certificate for the learner, please refer to the support article linked below: [Certificate Generation]

Unpublish the Certificate

Unpublishing a learner's certificate means removing it from view or preventing the learner from accessing it. This can be helpful if there’s a mistake in the certificate or if changes need to be made before it's finalized.

Carefully follow the instructions below that will guide you on how to efficiently un-publish the certificate in your organization’s learning platform.

Step 1: Click on the 3-dot actions icon and click on the “Unpublish” option.

Step 2: After clicking on the “Unpublish” option, a success message will open at the top of the screen.

Downloading a learner's certificate lets you save or print it for your records. This is helpful if you need to keep a copy or share the certificate. If there are any mistakes, you can un-publish the certificate, fix them, and then publish it again to make sure it's correct.

Carefully follow the instructions below that will guide you on how to efficiently download the certificate in your organization’s learning platform.

Click on the 3-dot actions icon and click on the “Download” option.

Edit the Certificate

Editing a learner’s certificate lets you correct any mistakes, like the learner’s name or course details. This is important to make sure the certificate is accurate before it’s finalized. Correcting these details helps keep the learner’s records clear and accurate.

Carefully follow the instructions below that will guide you on how to efficiently edit the certificate in your organization’s learning platform.

Step 1: Click on the 3-dot actions icon and click on the “Edit” option.

Step 2: A new panel will open in the center of the screen. Change the course/project name and the issued date, then click on the “Update Certificate” option.

Step 3: After clicking on the “Update Certificate” option, a success message will appear at the top of the screen.

If you have any queries, please feel free to reach out to us at support@edmingle.com. We will be happy to help you! :)