Reset Password Link

Reset Password Link

This article will take you through the process on how to send a reset password link to the individual users (student/teacher/admin) as and when required.

Please follow the steps below:

  1. Login to the admin panel and click on Users.
  2. Search for the user whose password is to be reset.
    1. Search in the Student tab if you want to send the link to a student.
    2. Search in the Teacher tab if you want to send the link to an admin or a teacher.

  3. Once you found the user, click on his/her name to go into their profile.

  4. Then, click on Actions and select Send Reset Password Link (as shown in the screenshot).


  5. A pop-up will open which will allow you to select the medium to send the link (Email & SMS).


  6. You can send the link in the following ways:

    1. Select SMS if you want to send a text message to the user.

    2. Select Email if you want to send a mail to the user.

    3. Select both (SMS & Email) if you want to send the link to both email and SMS.

  7. Once the end user receives the Email/SMS, he/she will click on the Reset Password button and will land on the following page.


  8. Once the user provides the new password in the fields and click on RESET, he/she will land on their respective dashboard.


Enabling Email/SMS Notification for Reset Password
Please follow the steps below to make sure that the SMS and Email notification are enabled.
  1. To check the email notification settings, click on the Settings tab from the dashboard and then on Email notifications.
    1. Enable the Reset Password Link notification.


    2. Below is the email template.

  2. To enable the SMS template for Reset password, click on the Settings tab from the dashboard and then on SMS Notifications.
    1. The template is by the name of Reset Password Link.
    2. Below is the SMS template.

Note: This template is already registered and mapped with Edmingle’s sender ID. Therefore, all the clients who are using Edmingle’s sender ID will be able to use this template right away, whereas clients who use their own sender ID would first have to get it whitelisted and mapped with their own sender ID.

Please go through the article List of Edmingle Default SMS Templates.


For any further queries, please send an email at support@edmingle.com.





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