A platform fee of 5 paise will be incurred for each WhatsApp notification sent from Edmingle.

✅ Prerequisites

1. You must have an AiSensy Pro Plan. Note: Lower-tier plans (Starter, Basic) are not supported for integration with Edmingle.
   
2. Ensure you have access to:
   
1. Your AiSensy account
   
2. Your Edmingle admin dashboard
   
3. Your AiSensy SPOC (Single Point of Contact) for obtaining credentials needed for the integration
   

🧩 Step-by-Step Setup

1. Create Templates on AiSensy
   
1. Login to your AiSensy dashboard
   
2. Navigate to the “Templates” section under the Manage option on the left-hand sidebar
   
3. Create the templates for the notifications you want to send (e.g., Enrollment Confirmation, Payment Receipt, Course Completion, etc.). Template verification generally takes 1-2 minutes on AiSensy.
   
4. Here is a list of suggested templates you can use for each of the system notifications. You’re free to customize or add your own as well: Suggested Templates
   
2. Obtain AiSensy Credentials
   
1. Reach out to your AiSensy SPOC and request the following:
   
1. Project ID
2. Password
   
3. Add AiSensy Integration to Edmingle
   
1. Log in to your Edmingle admin account
   
2. Go to Settings > Integrations
   
3. Locate the AiSensy Integration section
   
4. Paste your App ID and Password
   
5. Save changes
   

🔔 Configuring System Notifications

1. Go to Settings > System Notifications
   
2. Select Manage Notifications from the top
   
3. Enable WhatsApp Notification option
   
4. Click Edit Template:
   
1. Add the External Template Name (same as AiSensy)
   
2. Set language (match AiSensy)
   
3. Body Placeholders (add the relevant placeholders against each value on AiSensy)
   
4. Add CTA (Call to Action) if applicable with the WhatsApp URL option available on the placeholders dropdown.
   
5. Save Template
   

🛠 Need Help?