The Learner Details Page is a section in the online learning platform where you can see all the important information about a learner. It shows their name, courses they’ve joined, how much they’ve completed, and how well they are doing. You can also see their activity, like when they last logged in or what lessons they’ve finished.

This page is further helpful for trainers, admins, or support teams to understand how a learner is learning. It helps you find out if a learner is falling behind, needs help, or has completed their course. By going to this page, you can make better decisions and give the right support to each learner.

Through this documentation, we will guide you on how you can navigate to the learners’ details page

Let’s get started 🚀

Prerequisite

Before proceeding, please read the “How to Manage Learners?” document. It provides the necessary steps for setting up your course structure, which is required before archiving a batch.

Learners’ Details View

Viewing learners' details in the learning platform lets you see important information about each learner. This helps you track how they are doing, give support when needed, and ensure they stay on track.

Carefully follow the instructions below that will guide you on how to efficiently export learner details in batches in your organization’s learning platform.

Click on a learner whose details you want to view.

Here is the learners’ list view that all the educators need to know about:

Enrollments Section

The learner's enrollment details provide an overview of their course participation. This includes key information like course name, batch, attendance, and progress. Knowing this helps track the learner's journey, monitor their engagement, and take necessary actions to support their learning experience.

To learn more about how you can manage the learners’ details view, refer to this section: 

How to Register & Enroll New Learners?

The Admission / Fees shows details about the learner’s course fees, possible discounts, and payment status. Understanding this section helps you keep track of fee payments, apply discounts, and manage any extra fees. This makes it easier to manage finances and keep accurate records for each learner.

To learn more about how you can manage the learners’ details view, refer to this section: How to Manage Admissions/Fees of the Learners?

The “Payments” lets the learners view & manage the payment details for learners in the course. This section helps you keep track of all payments, ensuring they are properly recorded. It also provides options for any necessary changes, such as making additional payments.

To learn more about how you can manage the learners’ details view, refer to this section: How to Manage the Learners’ Payment Records?

The “Exams” section shows all the important details about a learner's exams. Here, you can see when the exam is scheduled, the name of the exam, and which batch it belongs to. It also shows if the learner attended the exam, their marks, and their grade. You can also take actions, like checking the exam details or making changes.

To learn more about how you can manage the learners’ details view, refer to this section: How to View the Learners’ Exam Progress?

This section provides an overview of the learner's certificate details. You can view essential information such as the certificate name, issue date, associated course, and take further actions like editing or viewing the certificate details. Understanding this section helps manage and track certificates effectively.

To learn more about how you can manage the learners’ details view, refer to this section: How to View the Learners’ Certificates?

Activity

The “Activity” section shows a learner's login history, including the devices and apps used, as well as the dates and total number of logins. It helps educators track how often learners are engaging with the course. By checking this activity, educators can see if learners are actively participating and take action if needed.

To learn more about how you can manage the learners’ details view, refer to this section: How to View and Edit the Learner’s Activity Log?

Profile

The Profile Update section is designed to collect and manage the key details of a learner. Updating the learner's profile ensures that all information is accurate and up-to-date, facilitating better communication, tracking, and personalized services. By keeping this profile current, you enable efficient record-keeping, improved support, and seamless integration with other features like certifications.

To learn more about how you can manage the learners’ detailed view, refer to this section: How to Manage the Learners’ Profile?

Referrals

Visiting the “Referrals” section allows the educator to view a detailed overview of a learner's referral activities. The learners can send their respective referral codes to their friends. Further, their friends can use the codes, such as signing up on the learning platform. By this, both the current learners and their friends get a reward in the form of referral points.

To learn more about how you can manage the learners’ details view, refer to this section: How to Manage the Referrals?

If you have any queries, please feel free to reach out to us at support@edmingle.com. We will be happy to help you! :)