How to Manage General & Security Settings in Your LMS Website and App Setup

How to manage general/security settings in your platform

Managing General/Security Settings  in your Website and App Setup is the first step to tailoring your platform to match your brand’s identity and operational needs. From updating your institution’s basic information to configuring key preferences like language, time zone, and branding, these settings lay the foundation for a seamless learner experience. This guide walks you through the process of accessing and customizing your general settings, ensuring your website and app are aligned with your business goals.

InfoThrough this documentation, we will guide you on how you can manage general settings in website and app setup


Let’s get started 🚀

Navigation

To access the General Settings in Website and App Setup in LMS, Go to Settings and click Website and App Setup and click on General Settings.

AlertCarefully follow the instructions below that will guide you on how to navigate to the “Website and App Setup” section in your organization’s learning platform.


Sign-up and Login Settings

The Sign-up and Login section allows you to configure how learners access your platform. These settings ensure a secure, flexible, and user-friendly login experience across both web and mobile applications.

1. Learner Sign-up Primary Field
Choose the primary field learners will use to sign up:

  • Contact Number – Learners sign up using their phone number.

  • Email Address – Learners sign up using their email address (default selection).

2. Allow Sign-ups from Mobile Application
Enable or disable learner registrations directly from the mobile app.

3. Login and Sign-up Modes
Additional login methods can be enabled to improve accessibility and security:

  • Google SSO – Allow learners to sign up or log in using their Google accounts.

  • OTP Based Login – Learners receive a one-time password to verify their primary sign-up field (email/phone) during login.

With OTP Based Authentication, learners are required to verify their primary sign-up field (email or phone number) using a one-time password. This adds an extra layer of security during login and ensures only authorized users can access the platform.

AlertImportant: SMS-based OTPs will only be sent if your account has sufficient credits in your utility wallet.

Available OTP Options:

  • OTP Based Sign-up – Learners must verify their email or phone number during sign-up before their account is activated.

  • OTP Based Log-in – Learners receive an OTP on their registered email or phone to verify their identity at each login attempt.

  • OTP Validation for Secondary Contacts – OTPs are used to validate secondary contact details (such as an alternate email or phone number) provided by the learner.

  • Two-Factor Authentication (2FA) – Learners log in using their password first, followed by OTP verification for enhanced security.

Two-Factor Authentication (2FA) provides an added layer of security by requiring users to log in with their password and then verify their identity using a one-time password (OTP). This ensures accounts remain secure, even if a password is compromised.

Configuration Options:

  • Enable 2FA for all roles – Enforces two-factor authentication for every user role on the platform.

  • Enable 2FA for selected roles – Allows you to apply 2FA only to specific roles. You can choose from:

    • Super Admin

    • Admin

    • Teacher

    • Learner

This flexibility ensures that higher-privilege accounts (like Admin or Super Admin) remain highly secure, while learners can enjoy a simpler login process if required.

4. Category-based Signup
Enable category-based signup to personalize the learner experience. When turned on, learners will be asked to select a category during registration, and they will only see courses and content relevant to their chosen category.


Security and Privacy

The Security and Privacy settings allow you to safeguard learner data, control access, and protect course content. These configurations help maintain a secure and trustworthy learning environment.

Available Options:

  1. Hide learner’s confidential information from teachers
    Learner details such as email, contact number, parent’s contact, and other personally identifiable information (PII) can be hidden from teachers to ensure data privacy.

  2. Active sessions allowed per learner
    Control how many sessions a learner can have at the same time:

  • Unlimited sessions – Learners can log in from multiple sessions without restriction.

  • Limited sessions – Restrict the number of simultaneous sessions per learner. You can define the limit (e.g., 1 session).

  1. Active devices allowed per learner
    Manage how many devices a learner can use to access their account:

  • Unlimited devices – Learners can log in from any number of devices.

  • Limited devices – Restrict the number of devices per learner. You can set the allowed limit (e.g., 1 device).

  1. Explore courses before login/signup
    Learners can browse and explore courses within the mobile app even before creating an account or logging in, helping them discover content more easily.

  2. Block screenshots on mobile app
    Prevents screenshots of course content from being taken within the mobile app (works on Android and iOS; not applicable for web browsers). This ensures better content protection and prevents unauthorized sharing.

Miscellaneous

The Miscellaneous settings provide additional controls to enhance the learning experience, manage course visibility, and streamline operations on your platform.

Available Options:

  1. Zoom meeting and webinar mode
    Choose how Zoom classes are launched for learners:

  • Open within browser – Classes open inside the platform, ensuring higher security and reduced chances of piracy.

  • Open outside browser – Classes open on the Zoom app with comparatively lower security.

  1. Course purchase on application and website
    Enable or disable the option for learners to purchase courses directly from the website or mobile app.

  2. Learner class rating
    Learners will be prompted to submit their feedback and rating after each class, helping you improve course quality.

  3. Show courses on the website and app
    Display your courses publicly on the website and app for better visibility and discoverability.

  4. Show certificate verification tab
    A verification link will be displayed on your website, allowing learners (and external stakeholders) to verify the authenticity of certificates.

  5. Attach invoice with course welcome email
    Automatically send an invoice along with the welcome email when a learner enrolls in a course.

InfoIf you have any queries, please feel free to reach out to us at support@edmingle.com. We will be happy to help you! :)

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