How to Activate Whatsapp Campaigns?

To send messages via WhatsApp, you’ll need to first integrate AiSensy and then follow the three-step campaign creation process. WhatsApp campaigns can be used for event reminders, course nudges, and other learner engagement workflows—right from Edmingle.

💬 Each message sent is billed at ₹0.05 and deducted from your Utility Wallet.

Step 1: Connect AiSensy Integration

Before creating any WhatsApp campaign, set up your Promotional Integration via AiSensy Pro.

1. Go to Settings → Integrations → Notifications tab
   
   

   Setup Integration

2. Click Connect on the AiSensy Pro integration card
   
   

3. Add a new account and name it as “Promotional XYZ” and enter the following:
   
   

• AiSensy Project ID
  AiSensy App Password

Add a Promotional Integration

1. Click Save
   

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Step 2: Go to Campaigns & Enter Basic Details

Once your integration is set up:

1. Navigate to Marketing → Campaigns
   
   

2. Click Create New Campaign
   
   

3. Enter a Campaign Name (e.g., Course Reminder - July Batch)
   
   

4. Select WhatsApp as one of the channels- (You can select additional channels like Email, SMS, or Push if needed)
   
   

5. Set Delivery Time
   
   

• Choose Immediately
  
  

• Or schedule for a specific Date & Time
  

Set up Basic Details

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Step 3: Select Your Target Audience

1. In the Audience tab: Choose to Select Learners Manually, Use a Saved Segment, or Upload CSV
   
   

2. You can filter learners by name or email
   
   

3. Only enrolled or signed-up learners can be targeted for WhatsApp campaigns
   

Select Audience

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Step 4: Build & Test the Campaign

1. Under Step 3: Build & Test, go to the WhatsApp tab
   
   

2. Click Select Template and pick from synced Meta-approved templates. If your template is missing, click Create Template.

   

To create a new WhatsApp template, add the following:

• Template Name: Internal name for tracking (e.g., August Promo)
  
  

• External Template Name: Same name as in AiSensy
  
  

• Language: Select template language (e.g., English)
  
  

• Integration: Choose the connected account (e.g., Promotional WhatsApp)
  
  

• Placeholders: Fill mappings like $1 = {{user_name}}
  
  

• CTA Links: Add relevant destination URLs
  
  

 Test & Go Live

1. Add your own WhatsApp number in the Test section
   
   

2. Click Test to preview the message
   
   

3. Click Go Live to submit the campaign
   
   

• You’ll be asked to confirm submission
  

• Once submitted, the campaign cannot be edited

  Test and Go Live